Popular Services

If you've forgotten your password, forgot your security questions, or need assistance, Please reach out to our Tech Support team at 515-965-7300 to verify your identity and to have your password reset.


Note: Using the General Service/Information Request form to request assistance may result in delays and is intended for DMACC students and for users without an @dmacc.edu account.

If you are a DMACC Staff/Faculty member: For expedited service, please sign into the Support Portal (in the upper right-hand corner) and use the DMACC Staff/Faculty Service Catalog to submit your request. Or reach out to the Tech Support team at 515-965-7300


If you aren't a Credit student, any question you may have for Registration department at DMACC should go here.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Microsoft now requires you to have multifactor authentication when logging into your DMACC network account. Click this link to find articles on how to setup and modify MFA.


Click here to contact the Admissions department for any of your DMACC Admissions needs.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Report a suspicious email, phishing attempt, or possible account compromise.


New to Trail Point? Our support service is available for non-members and guests, providing answers and guidance.


Issues or questions dealing with the Financial Aid department here at DMACC.


Need A/V setup & support for a future event? Request it here!


Having issues with a room's A/V equipment? Report it here!


Connect with our skilled personnel dedicated to guiding you through the complexities of veterans' benefits and educational opportunities.


For all your Academic Records needs, from transcript requests to enrollment verifications. Our team is here to assist you with managing your academic history and ensuring your records are up-to-date and accurately maintained.


Connect with our expert team for guidance on your billing, payments, and student account management needs.


Connect with our Orientation team for guidance on your introduction to our community and events.


Connect with our Advising and Counseling team for personalized guidance and support services at DMACC.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Hearing strange noises on your phone? Issues with your voicemail? Report it here!


Request to replace your phone or to change the display name (Caller ID), voicemail, extension, long distance, or location of a desk phone.


What to do when you begin receiving harassing calls


Member of Trail Point? Use this service for all your facility and membership questions. We're here to help.