Popular Services

If you've forgotten your password, forgot your security questions, or need assistance, Please reach out to our Tech Support team at 515-965-7300 to verify your identity and to have your password reset.


IT Support for DMACC: Assistance for students, staff, and faculty with technical issues, including account support, service requests, and general IT inquiries. For immediate help, call 515-965-7300 or 1-800-362-2127 ext. 7300.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Provide secure entry solutions for staff and faculty through keycard and door access requests.

Service Offerings:
• Onity Keycard
• Proximity Keycard
• Hard Key Access
• Camera Access – Live View Only
• Door Scheduling


If you aren't a Credit student, any question you may have for Registration department at DMACC should go here.


Microsoft now requires you to have multifactor authentication when logging into your DMACC network account. Click this link to find articles on how to setup and modify MFA.


Issues or questions dealing with the Financial Aid department here at DMACC.


For all your Academic Records needs, from transcript requests to enrollment verifications. Our team is here to assist you with managing your academic history and ensuring your records are up-to-date and accurately maintained.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Do you have questions before you submit an access request? This is the place to do it.


Connect with our expert team for guidance on your billing, payments, and student account management needs.


Connect with our Advising and Counseling team for personalized guidance and support services at DMACC.


Get the information you need to apply to DMACC, including application procedures, requirements, and support.


Connect with our Orientation team for guidance on your introduction to our community and events.


Connect with our skilled personnel dedicated to guiding you through the complexities of veterans' benefits and educational opportunities.


Having issues with a room's A/V equipment? Report it here!


New to Trail Point? Our support service is available for non-members and guests, providing answers and guidance.


Need A/V setup & support for a future event? Request it here!


Report a suspicious email, phishing attempt, or possible account compromise.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


What to do when you begin receiving harassing calls


Request to replace your phone or to change the display name (Caller ID), voicemail, extension, long distance, or location of a desk phone.


Member of Trail Point? Use this service for all your facility and membership questions. We're here to help.


Hearing strange noises on your phone? Issues with your voicemail? Report it here!