Popular Services

Note: Using the General Service/Information Request form to request assistance may result in delays and is intended for DMACC students and for users without an @dmacc.edu account.

If you are a DMACC Staff/Faculty member: For expedited service, please sign into the Support Portal (in the upper right-hand corner) and use the DMACC Staff/Faculty Service Catalog to submit your request. Or reach out to the Tech Support team at 515-965-7300


If you've forgotten your password, forgot your security questions, or need assistance, Please reach out to our Tech Support team at 515-965-7300 to verify your identity and to have your password reset.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Have a request for your student services support team? Find that here.


Having issues with a room's A/V equipment? Report it here!


Microsoft now requires you to have multifactor authentication when logging into your DMACC network account. Click this link to find articles on how to setup and modify MFA.


If you aren't a Credit student, any question you may have for Registration department at DMACC should go here.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Request to replace your phone or to change the display name (Caller ID), voicemail, extension, long distance, or location of a desk phone.


New to Trail Point? Our support service is available for non-members and guests, providing answers and guidance.


Reach out to us with any queries by filling out this simple form with your details and question, and we'll get back to you promptly.


Report a suspicious email, phishing attempt, or possible account compromise.


Member of Trail Point? Use this service for all your facility and membership questions. We're here to help.


Hearing strange noises on your phone? Issues with your voicemail? Report it here!


Need A/V setup & support for a future event? Request it here!


What to do when you begin receiving harassing calls