How to open photos sent from an iPhone on Windows 10 PC

Newer Apple devices save photos in a format called HEIC (High Efficiency Image Coding).

 

In order to open these files on a Windows 10 machine, the necessary codecs must be installed first.

You must be running Windows 10 version 1809 or later.

 

First, you will need to download and install the HEIF codec from the Microsoft store here:

https://www.microsoft.com/en-us/p/heif-image-extensions/9pmmsr1cgpwg?activetab=pivot%3Aregionofsystemrequirementstab

 

 

Second, download the HEVC codec:

https://www.microsoft.com/en-us/p/hevc-video-extensions-from-device-manufacturer/9n4wgh0z6vhq?activetab=pivot:reviewstab

 

Please note that you will be prompted to sign into a microsoft account when you start the download, you not need to sign in to download these files and should be able to dismiss the message.

 

Details

Article ID: 7695
Created
Mon 7/25/22 5:30 PM
Modified
Mon 7/25/22 5:30 PM