Viewing/updating your tickets through the Client Support Portal

Overview

 You can use the Client Support Portal to view, comment on, or update your existing ticket requests.

Instructions

1. Navigate to the Client Portal at https://dmacc.link/help
2. In the top right corner, click Sign In - use your DMACC login
3. In the top left of the Client Portal home page, click the View My Requests button
4. Alternately, at the top of the page, click Services
5. On the sub-menu that appears below Services, click Ticket Requests

On this page, you can see all of your ticket requests. Use the filters at the top to view requests by status class, department, service, and more.

To view details about a ticket request, click on the name of the ticket.