Searching the Service Catalog

Overview

The Service Catalog is where you go to find help/submit support tickets- here is a guide to help you find what you need

 

From the Front Page- there are two methods to access the Service Catalog

Click on the link:  Need Help? Click the bear to submit a ticket!
or you can also use click the word "Services" in the blue bar at the top of the screen.
 

Searching by Category

  1. Navigate to the Client Portal at https://dmacc.link/help
  2. In the top right corner, click Sign In - use your DMACC email login credentials.
  3. At the top of the page, click Services - 
    At the time that this article was written, DMACC students only have access to submit a General Service/Information Request form/service. The DMACC Staff/Faculty catalog has  multiple services/forms to choose from. 
     

Searching the Client Portal

  1. Navigate to the Client Portal at https://dmacc.link/help
  2. In the top right corner, click Sign In - use your DMACC email login credentials.
  3. In the top right corner, click on the globe icon to the left of the search bar
  4. From the options, click Services
  5. Enter your search terms in the search bar and hit Enter or click the magnifying glass
  6. Scroll through the results to find the service you are interested in or use the search bar at the top of the page to search again
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