Installing the Chromebook Extension
To install the new extension to a student-owned Chromebook, students will need to use the regular LockDown Browser installation link for your school (they will NOT be able to search for the app directly from the Chrome web store.) The LockDown Browser installation link will direct students to the Chrome web store, at which point they should select “Add to Chrome” to install the LockDown Browser Extension.
A short video is available here.
Known Issues
Limitations and/or known issues with LockDown Browser for Chromebook:
- (Blackboard) Quiz passwords (specified via the "optional password" field in the LockDown Browser Dashboard) aren’t currently supported for Blackboard Learn "original course view" exams that use only LockDown Browser. For exams requiring Respondus Monitor, the optional password field is supported.
- LockDown Browser’s Calculator and Spreadsheet features aren’t currently supported
- The extended keyboard functions (for adding symbols and special characters) isn’t currently available
- LockDown Browser’s “Help Center” is currently unavailable. However, Live Chat support is available for students taking exams that require Respondus Monitor. Live Chat is available by navigating through the Respondus Monitor "It's not working" troubleshooter interface. For more information, click here.
- "Allow access to specific external web domains" option is currently not supported
- (Brightspace) Pop-ups need to be enabled in Chrome for the server otherwise the student gets stuck on the "Start Quiz" page. Please refer to this article.
- (Canvas) “Google Chrome OS can’t open this page” error will occur if on older versions of ChromeOS. Our testing shows that after upgrading to ChromeOS 100.0.4896.82, the error no longer occurs.