| If at anytime you need assistance with restoring your files/folders, reach out to the Tech Support Team at 515-965-7300. |
1. Open FIle Explorer
2. Highlight the drive that the files were removed.
3. Right-Click the Drive and select Properties
4. Locate the "Previous Versions" , you have to know when the files are deleted
5. Select the time BEFORE the deleted time, (i.e if the file was deleted at 7:45 AM, choose the 7:05AM time) and make sure "Open" is selected in the drop down and "Restore" is also selected. Click "Open"
6. Grab the files needed and copy and pasted them either to the desktop or onto the drive.