For issues regarding LockDown Browser, we strongly recommend that students reach out to Respondus for help. This article contains contact/support information.

https://web.respondus.com/student-help/

Lockdown Browser Help Center: https://web.respondus.com/monitor-helpcenter/

Knowledgebase: Student Support FAQs: https://support.respondus.com/hc/en-us/sections/4409607115931-Student-Support

Submit a Support Ticket: https://support.respondus.com/hc/en-us

Live chat support for Respondus Monitor:  https://web.respondus.com/student-help-livechat/ 

 

Respondus Lockdown Browser 2.x

Introduction

Respondus Lockdown Browser is a custom browser based on Chromium that is designed to prevent students from being able to browse the web or the desktop in effort to cheat on online tests.

 

 

Silent Install Preparation

Step 1: Download the installer

The download is currently available from:

https://download.respondus.com/lockdown/download.php?id=529512464

 

Step 2: Extract the actual installation files

Manual Extraction - Use 7zip to extract the files directly from the EXE that was downloaded in Step 1 to the folder that will hold your installation files for deployment.

 

Automated Extraction - Use the installer to extract the files

1. Open the EXE that was downloaded in step 1
2. The InstallShield installer will start and select a language
3. Before you proceed any further with the installation copy the installation files from the randomly named folder inside your %TEMP% directory to the folder that will hold your installation files for deployment.
4. Close the installation

 

Step 3: Prepare the silent install file

InstallShield installers typically require a file that records all the settings that were used during the initial install process.

1.  Open the Command Prompt and change the directory to the folder that holds your installation files for deployment
2. Type setup /r
3. Click through the installer process
4. Copy C:\Windows\setup.iss to the folder that holds your installation files for deployment

 

Step 4: Setup your deployment

1. Once you have the setup.iss created from Step 3 you can run the following command at the command prompt to deploy the application:
   <deployment_directory>\setup /s /f1<deployment_directory>\setup.iss

 

Notes

To upgrade Respondus Lockdown Browser you will need to add /skipui=1 to the installation command otherwise it will error out.

 

There is an attached batchfile that will aid in your deployment assuming you setup your installation directory as follows:
\\server\deployment_directory\application_version (i.e. \\XYFS01\Respondus\2.0.1.1)