Kaltura "enable 3rd party cookies" error on Safari

Summary

How to access Kaltura through Canvas when encountering the "enable 3rd party cookies" error on Safari

Body

1. Open Safari and click “Safari” on the top left hot bar.

2. Click “Settings…”.

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3. Navigate to the “Privacy” tab.

4. Next to “Website tracking” uncheck the “Prevent cross-site tracking” checkbox.

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It should look like this when unchecked: 

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5. Refresh the page or navigate back to it through Canvas.

Details

Details

Article ID: 15642
Created
Wed 8/30/23 6:33 PM
Modified
Mon 11/11/24 2:44 PM