MEMBERSHIP RATES
Membership rates can be found on our Membership Rates page.
FEES AND PAYMENTS
Monthly fee payments are to be made via an automatic draft from a debit card or credit card of your choice. An automatic draft allows your monthly membership fee to be paid directly from your bank or credit account, with no hassle to you. You must report errors within 90 days of the occurrence to enable us to make any corrections.
As an alternative to monthly automatic drafts, a paid-in-full membership option is available, allowing for payment of 6 months or 1 year.
RETURNED PAYMENT POLICY
Outstanding balances, resulting from uncollected returned payments, must be resolved before the participant can attend Trail Point or enroll in any Trail Point program. A redraft of a fee payment can occur up to three times if the initial attempt to draft is unsuccessful. If your debit card or credit card payment has been declined for reasons other than non-sufficient funds, you may pay your fee at the Trail Point Membership Desk.
MEMBERSHIP REFUNDS
Refunds are not issued for joiner fees or membership fees because of lack of use or non-attendance.
PROGRAM REFUNDS
If participating in a Trail Point program, refunds will only be issued prior to the start of a program session. After the program has started the participant (or parent/guardian for a youth participant) may request a transfer into a future program sign-up. If the participant moves out of the service area in the middle of the program session a refund may be issued. Special circumstances will be handled with the director of the program.
SLIDING SCALE MEMBERSHIP FEES
Trail Point welcomes all regardless of their financial circumstances. Sliding scale membership fees are available to provide financial assistance for monthly membership fees for those who qualify.
To advise Trail Point of your interest in being evaluated for assistance, please email membership@mytrailpoint.com
Verification of income for all incomes in the household are needed to apply. If your financial circumstances change during the course of your membership, you may inquire about adjustments to your assistance. Members receiving financial assistance will be asked to re-verify their income every year. If the request to re-verify income has not been met, the membership rate will be adjusted.
The forms of income verification accepted are:
- 2 most recent pay stubs from each job currently held OR the previous year's W-2 OR the previous year's 1040 tax form
- Documentation of assistance for Social Security or Disability
- White Sheet from Iowa Workforce Development for unemployment benefits
- White Sheet from Iowa Workforce Development as proof of no income